Thank you for choosing our product! We are dedicated to providing high-quality products and satisfactory customer service.
Here are the details of our warranty policy:
Warranty Period
We offer a limited warranty that covers defects in materials and workmanship for 2 years from the date of purchase.
Coverage of Warranty
This warranty includes, but is not limited to:
*Defects in manufacturing
*Performance failures occurring under normal usage conditions
*Early wear and tear of components or parts as specified in the product manual
What Is Not Covered
*The warranty does not cover the following:
*Normal wear and tear
*Products without sufficient proof of purchase
*Lost or stolen products
*Free products
*Damage due to misuse, abuse, accidents, commercial use, or failure to follow the product instructions
Repairs or alterations performed by unauthorized service entities
*Damage from natural disasters such as fires, floods, earthquakes, etc.
How to Obtain Warranty Service
If you need warranty service, please Contact our customer service via email at info@mumingmao.com with proof of purchase (e.g., receipt or order confirmation email).Our customer service team will respond within 24 hours with further instructions for repair or replacement.
